CRB-The Firm Rules- June 11th, 2025- Robert Morris

The Firm Rules: Policies to Mitigate Risk

 Company policies are essential to mitigate risk and limit liability. This course provides a checklist of items thatshould be included in a policy manual and introduces options for each component. From federal mandates, state regulations and Code of Ethics compliance to employment laws, data security, and brokerage policy options, you’ll come away with a clear understanding of what should be addressed.

Learning Objectives

• Discuss why standardized policies and procedures are necessary to a real estate
• List the items that should be included and addressed in a typical policies
• Provide an overview of federal employment laws and list the components that should be addressed in an employee handbook.
• Describe the variety of risks associated with data collection and storage as well as the risks associated with social media activity.
• Detail brokerage operation policies regarding independent
• Describe non-discrimination policies that should be instituted to address the Civil Rights Act, the Fair Housing Act, the American’s with Disabilities Act, the Equal Credit Opportunity Act and state and local laws prohibiting discrimination.
• List six federal policies that are essential to a brokerage policy manual (Fair Housing, Code of Ethics,Do Not Call, CAN-SPAM, Sherman Antitrust and IRS exemptions).
• Distinguish between appropriate and inappropriate brokerage
• Enumerate state license law regulations that should be included in a policy
• Identify other brokerage policy options that should be considered and addressed to reduce risk.